The following testimonials are from a few of our satisfied customers. Their feedback was entirely unsolicited but very happily received. We'd like to say "thank you" to our customers who took the time to write to us and welcome your comments as well.
I was looking to save some money by fixing my DLP on my own. I found your site through Google and felt reassured with the 1 year warranty. So, I bit the bullet and took a chance. I was not disappointed. It's been more than a month since I installed the lamp and the picture is beautiful. Plus, I expected some delay in it shipping to me. Not so. The 2 Day Air was indeed 2 days. I was shocked. Thank you very much for everything you and your company does. Keep up the good work. You have my patronage and I've told my friends who have DLPs.Louis L., Orlando, FL
Just received my new lamp. Ordered it overnight. It was in great shape. Took all of 5 minutes to install. Works great! TV works like new! You have fantastic service, and a great product! Will definitely bookmark your website and order from you again.Michael E., Kernersville, NC
Thank you. The product was delivered on time and in great shape. Your service saved us $$$ by not having to buy a new tv.Jack C., Glen Carbon, IL
Thank you...our lamp arrived today just as you promised! Excellent customer service...Great job!Peggy D, Plantation, FL
Your product has won me over, the quality is superb. After instillation the picture has improved, I never knew the quality our TV was missing. I will be purchasing your products from now on.Michael F, San Diego, CA
I wanted to take a moment and say thank you for a great product, great service, and a fantastic price! I own a 73”Mitsubishi DLP that is six years old. When the lamp failed I did some research online and realized the cliché of "you get what you pay for" is very true! I saw many Brand "X" lamps available on the Internet for a fraction of the price, but they are not the same. Not even close! I know that an original factory replacement lamp will always be brighter and last longer than any Brand "X" lamps out there. Ordering was simple, product arrived professionally packaged, and installation took less than 10 minutes. My wife and I agree that the TV looks brighter and crisper than ever before. We couldn't be happier with the product we purchased and would be happy to recommend your company to anyone!AJ M, Dacula, GA
GREAT COMPANY,QUICK DELIVERY,AWESOME PRICE THAT’S ALL I CAN SAY ABOUT YOU GUYS!Fred J, Smithville, MO
Thank you. You have great customer service!Verna W, Farmville, NC
Just have to gush over the warranty at DLP Lampsource. My lamp went out inside the warranty program (this happens, there is no such thing as 100% quality on any product.). I sent my warranty request in 7pm EST on Friday night; by 7:45 I had a UPS tracking number for the replacement lamp. UPS has it scheduled for delivery for today; in time for the Sox in the Series.
Stuff happens, but Dan took ownership of the problem and solved it without hastle, and much to my delight. Customer-centric culture at its finest.Mathew R, Newmarket, NH
Thank you for outstanding service. I was kept informed of the progress of my shipment throughout. When a delay occured to an overnight delivery (no fault of yours) you called to inform me the extra charge would be refunded. Now that's what I call good customer service.Dudley J, Germantown, TN
Hello…I received the projection lamp and was so delighted. Not only was the product packaged perfectly, I easily installed into television set and it worked perfectly…My purchase via DLP Lamp Source was effortless and overall excellent. I have saved your company's information to be the first "go to" to meet my future needs and pass along to others.Joan C, Ellicott City, MD
DLP Lamp Source, Thank you for providing quality parts and excellent service. I have used your services several times and each one has been very positive. Sales associates are friendly and professional. Shipping is as described and lamp quality is second to none. ThanksDennis A, Vidor, TX
...The person I spoke to was so awesome and she was so helpful. I didn't wait for an hour to get a response to my call, and in ten minutes I had my problem solved. The part is on its way and it has a warranty for one year. I am sending the bad bulb back to Mitsubitshi and getting my money back...Good Job DLP.Sara L, Watsonville, CA
Received the lamp today (wow, that was fast!). I appreciate the communication and prompt shipment of the replacement bulb...You have turned what would normally be a tedious experience into a very positive one.John D, Redlands, CA
I received my new bulb in two days, with free shipping no less. The bulb had been damaged in shipment. One phone call and a replacement bulb was on its way. I received it in two days and it worked perfectly. It also came with a return label for the damaged bulb. No extra charge to my credit card while waiting for the return of the old bulb. Quick sales help and free shipping are great, but customer service after the sale is the cornerstone of a good company. This is the best I have found, and will buy from these guys again and again.David F, Bayfield, CO
Received the TV lamp today! So easy to install! Thank you so much,...The shipment was on time, keep up the great service!!Shirley R, Surprise, AZ
...The ease of finding the correct product/lamp for my TV was great and the quick turnaround excellent. My TV looks new again and is 5 years old. I really believe the picture is even better than when new. I have saved you in my favorites and will use you for my future needs. Thank you for the quality of your service!Donna E, San Antonio, TX
Thank you for your rapid response to my order of a TV bulb. It arrived as promised by second day air. Installed lamp and now I have a beautiful picture on my TV, even better than the previous bulb.Chuck W, University Place, WA
I got it yesterday and installed it last night....seems to be working great...I was about to buy another TV...no need now! Saved me thousands. Thanks again.Gregory P, Los Angeles, CA
Thank you for the info and the great service in this matter. It is much appreciated, and I will continue utilizing your fine company.Americo L, Reading, MA
Got my new bulb assembly exactly when you said, 2 days from UPS. Put it in and it is amazing how bright the picture is! Thank you so much, you guys are great!!!Jim M, Tacoma, WA
I just wanted to say I received my new lamp and everything is working well. Thank you for your quick response in getting me my lamp, I am very much pleased. I have recommended you already to a friend of mine you have given him the same service you gave me and his is well pleased also.Lemuel H, Richmond, CA
I can’t tell you how happy I am with your service. I ordered the same lamp from Sony the first of May and as of 6/26, still had not received it. They kept putting it on back order so I cancelled my order with them. Then, I ordered the lamp from you on Monday 6/25 and received it today Wednesday 6/27. While I don’t understand why it took the actual brand name company so long, and your company to deliver so fast, I’m just thankful for your company’s professionalism and efficiency.Gaye C, Jacksonville, FL
We just wanted you to know how pleased we are with your excellent product and customer service. 2 day shipping at no additional charge is a big plus. Our 9 year old Sony projection TV now has as good a picture as when we first bought it. Even though it’s older technology, it has lasted much longer than LCD or Plasma, and we look forward to many more years of crystal clear TV watching, thanks to your outstanding lamps.Creigh J, Canon City, CO
Thanks Jo-Ann - I really appreciate the way DLP conducts businessDon T, Conifer, CO
I have been meaning to write you and tell you how happy I am with my Sony 60" TV replacement lamp that I ordered 11/21/11. The order was received quickly and was easy to install. The picture is so bright and crisp that I forgot how good it looked when new. I am a big believer in product reviews because I base my purchases on them so I wanted to let your future customers know that I give you an A+.Ben G, Birmingham, AL
Received bulb today! Thank you very much for being prompt. TV working fine. Happy with your service and would highly recommend you to friends!Miguel C, Moreno Valley, CA
Thank you for your quick and easy service that allowed me to order a lamp for my TV! I have been without my TV thinking it would cost me $2-300 when in fact I just paid only $109.00 total through Lamp Source. You guys are the greatest... thanks again Lamp Source! I will continue to shop at your company from now on!!!Tinisha S, Norton Shores, Michigan
I would like to say that the employees of DLP Lamp Source have gone out of there way to get me a lamp for my personal projection television. In my community there were no lamps available and if they ordered it for me they told me it would take a week or so, plus I would have to pay shipping (also saved over $50 too). I found your company on the web and called to asked questions. Your customer service was extremely helpful and explained how simple the task would be to change out the lamp. Even better you sent instructions with pictures (WOW!). What was even greater was the speed. You see I ordered the part Tuesday the 23rd and your customer service rep told me that they were expecting lamps from the manufacturer on the 24th and I should receive my lamp on the following Monday due to the holiday. But guess what came to my house on the 26th (Friday), my lamp. What a turn around by your staff. What a great company. I didn't miss a football game.
Once again thank you very much to all the employees that worked to get me the lamp I needed. A very happy customer.Delton C., Abilene, TX
I ordered a lamp for my projection Mitsubishi projection from DLP Lamp Source. I placed the order on a Monday and the lamp arrived that Friday. I'm sure it would have come sooner but Atlanta had been crippled by a snow and ice storm Monday through Thursday so I was quite happy to receive it on Friday. It came exactly as ordered....well packaged and with great instillation instructions. I had opted to get the lamp without the housing (an extra $30) and had no trouble installing the lamp into my existing housing. I would recommend DLP Lamp Source to anyone and will certainly use them again.Scott H., Marietta, GA
You guys are AWESOME! Placed my order after 8 pm Pacific Time on Monday; the lamp was delivered at 5 p.m. today (Wednesday). Won't do business with anyone else from now on; thanks!Toni in Central California
Thanks for your prompt service.Dr. Troy E., College Station, TX
Thank you for your fast service! The bulb was at my door the next day. The bulb arrived and is installed and your web site and people did the trick. While others' sites are not sure about which about bulbs go with what projectors your site listed all the projectors that this bulb would work in, you WIN...Phil W., Memphis, TN
I want to thank you for your great service. 2 days, just as advertised, and easy as pie to replace. The pre-wiring was a bonus change since the last tv lamp I got from you. (back in Aug 2007) I told my son 6 months ago about your service and he got his lamp from you. Of course he's pleased also. Thanks again.Keith C., Kingston, MA
You guys are awesome. Thanks for the quick responses!Randy L., Bentonville, AR
I was very surprised and pleased that my order for a lamp bulb ordered on the afternoon of the 8th arrived late morning the NEXT day. This is less than 24 hours. Amazing!! Thank you for your most prompt service.Ken L., Dana Point, CA
Just to let you know, the bulbs arrived as promised, worked great and our ceremony went well. Thanks so much for helping me out. Have a great day. Excellent customer service!Joseph N., Lombard, IL
We received our lamp today and what a difference! We didn’t realize how dark the picture had gotten before the lamp went out. Super quick shipping!
Thank You!Heather B., Maricopa, AZ
Thank you! My lamp arrived today, right on schedule. It's exactly what I needed, the delivery time was surprisingly fast, and I no longer need to hang out in the upstairs guestroom to watch TV. My guest arriving this weekend will be very pleased to hear that.Kate, Fishers, IN
I recently bought a XL-2400 replacement lamp for my Sony 55" projection TV. The product was shipped quickly. However, during the replacement of the bulb, I discovered that the fault was not the bulb but the television itself. Email technical support was fast and responsive. I ended up returning the product for refund. This process was also without glitch or undue hassle. I would gladly do business again with DLP Lamp Source.
Thank YouCalvin, Warrenville, IL
Your customer service has been outstanding and second to none.
I appreciate youBruce B., Semmes, AL
I recently had a lamp I purchased from DLP go bad after only 2 months. You replaced it under warranty and although there were problems (the second lamp was shipped without the wires), I want to compliment you on your Customer Service.
Your representatives responded very quickly, were very professional, and were very helpful. They made an unpleasant experience bearable and because of them, I will not hesitate to do business with your company again.
Thanks.Allyson, Chesterfield, MO
Hands down one of the best companies around! DLP shipped my package and it would have arrived 2 days later but UPS broke, lost and then found my package; avoided me for days and wouldn't answer calls. Called DLP and they sent a new bulb next day and handled UPS. I will always come back! Drew in customer service rocks!!!
I just want to thank you for your services; it was great to be able to find what I needed for a low price and be shipped for free. I received the lamp two weeks ago, I just didn't have the time to sit down and write you to thank you for your services and I'm hoping to keep working with you guys, thanks again and have a good day.Juan, El Paso, TX
I just wanted to say I am loyal to your company. It started about 2 years ago when my wife called me at 3pm and told me the TV was not working. No big deal, unless you have a 1 year old that loves her TV shows. So I jumped online to look for a bulb. I found this website and got the best price and ordered overnight Saturday delivery. Sure enough Saturday about 10am I got a knock on the door. I got my lamp, hurray. Had a small hiccup with the housing and you guys fixed the situation immediately. I had TV running in 30 minutes and a happy daughter once again. Anyway here I am 2 years later shopping for a new TV and who do I check out first, none other than dlplampsource.com to see how much my replacement bulb will be in my new DLP. I might not need it for a while but I also might just have one on hand in case. Keep up the great work.Rob, Perry Hall, MD
I would like to thank you for your great service and products.
Sunday, my TV quit and I needed a new bulb. I ordered one from you that day and it showed "shipped" on Monday. It was due here today (Wednesday). I checked UPS status several times but it didn't seem to be shipping. Yesterday late afternoon, I called and spoke with one of your customer service reps. He looked at the order and figured out that the lamp without housing that I ordered had been back ordered and might not be in for two weeks. He said you did have the lamp with housing and he could ship it out immediately by overnight service at no cost so I would still receive it today.
The lamp arrived awhile ago and it took about one minute to install it. Not only did it arrive as promised and work perfectly but you included a return UPS label to return the old bulb for recycling. I am very impressed and pleased.
Thank you.Allen, Larkspur, CO
Thanks a lot. You guys are awesome. I will recommend you guys to my friends too.Ben, Garland, TX
Thanks for the professional treatment. Lamp works great. Pleasure dealing with you guys.Zoltan, Keller, TX
I just got my DLP samsung Round bulb and popped it in. I am so happy. Came in one day and it was simple to use. You are definitely on favorites and you will be recommended.Robert W., CANTON MI
When I heard that "pop" on Saturday followed by a black screen on our 50" TV, my first thought was how much this is going to set us back. I got on the internet and checked the manufacturer's website first. I'm so glad I went one step further and searched for the specific lamp number! That led me to your website and a huge savings.
Thank you so much for your prompt and professional service. Our lamp arrived yesterday and the TV was working again in a matter of minutes. I bookmarked your website and have already recommended you to family and friends that may need lamps in the future.
One happy customer!Susan B., Willow Park, TX
Got my new lamp and installed it OK. Thanks, your prompt attention to my earlier email question and rapid response to my order made it a pleasure to do business with you. All too many businesses today seem to miss those very important points.William R., Emette, ID
Just a quick note to say how pleased I am with the delivery of my Lamp. We installed on Saturday and it is working great. The real mystery to me was that the old lamp did not burn out, rather, it shattered with about a dozen small pieces in the lamp itself. Next time though, I think I will opt for the lamp already in the housing and thereby reduce a few steps.Joe F., Capitol Heights, MD
I want to take a moment and thank you for your outstanding service. I purchased a lamp on line from you (#2277994671) at 5:38 pm EST and it was delivered to my home at 4:30 the next day. It's been the best online purchase experience I have had. Thanks!Mike R., Celebration, FL
Just wanted to take a moment to thank you for your fast, no frills, easy to order website that I stumbled across. All the local vendors were almost double your price for my lamp & you guys blew them out of the water !! I got the overnight shipping & was up & running the next day. A Saturday. Thanks again & I will spread the word!! SPORTS,SPORTS,SPORTS,SPORTS, YEAH!!!Jerry L., Minden, NV
Thank you for your good service.I will certainly use your products the next time I need a lamp.John M., Livonia, MI
I ordered a replacement lamp for my Samsung DLP and accidentally ordered the wrong version (round versus square). I received the lamp and immediately realized what had happened. I called your customer service the next day and was given instructions on shipping back. Even though I received the correct version regular ground and with a shipping charge, I did NOT mind because your staff was so cooperative. It was my mistake to begin with! I would recommend your company for ANYONE who needs to order parts for their DLP sets. I will recommend your company to all of my friends who have the same TV I have!Pam R., Lawrenceville, NJ
I was super bummed when the bulb in my sony popped the same week my sony playstation 3 died.(my fault) I Didn't know what to do when I saw the other guys prices. Thankfully I found your site and with the great shipping I am back up and running looking better than ever.Andy T., Highland, IN
I recently purchased a TY-LA1000 lamp (without housing) for my PT50LC13 from your website. Before buying it, both, my husband and I called your office and we received excellent advice on whether or not we needed the housing. The technical staff was very pleasant and knowledgeable! They assured us that we could easily fit the bulb in our existing housing and they would help us if we had any difficulties. They could have easily bullied us into buying the more expensive option (with housing) but they didn't!!! Now that's what I call honest and good old fashioned service!!! I searched a lot and was thrilled to find your site that has better warranty on all their bulbs compared to anyone out there. Considering I got ripped off for $320 for the same bulb last time (oh, Panasonic sent me there LOL!!!), this is a relief!!! I will definitely do business with you again (just hopefully not for the same product as we have paid too many times for replacing the bulb! ).Rupa K., Canton, MI
Thank you, I had ordered the wrong bulb so I sent it back and you sent out the right as soon as you received the one I sent back. Not only did I get the first one on time but I got the second one a day early and no charge for the reshipping even though the original wrong bulb was my fault. The woman who called to let me know that you had received my original and were sending me out the right one was VERY nice THANKS AGAIN!Bill B., Van Nuys, CA
We are very impressed with your service! Your website was easy to navigate, and I found the information I needed. The package arrived as promised, and we now have a working TV again. Our only negative comment is that the lamp came minus one of the three screws needed to install the lamp. Fortunately, we were able to use one of the screws from the old lamp to complete the installation. Otherwise, we are very pleased with our order, and will be happy to refer your business to our friends.Gail R., Evanston, IL
I must say i am quite impressed with your customer service, even with the issues we have had you delivered a quality part with EXCELLENT customer service. I will recommend your company to anyone that asks. THANK YOU,Joe J., Fort Lauderdale, FL
I just wanted to say a quick THANK YOU! My lamp went out on Friday afternoon, before the big football weekend, and you guys saved the day. I ordered before 4pm, paid extra shipping, and my lamp arrived at 9:15 Saturday morning. No local places had the lamp in stock, and Mitsubishi couldn't get me one until Wednesday. Your fast online ordering system and delivery options were great. Just wanted to say Kudos! THANKS AGAIN....(Because college football needs to be in HD and you provided....)Kim R., Ocoee, FL
WOW! I was blindsided when my lamp went out on my TV. I went to the local TV repair and parts dealer and got a quote for $200.00 and I would have to wait for 3-days...OMG missing the opening Washington Capitals hockey game. I decided to go home and search the internet and your site was the first one that popped up. Not only did I get my lamp the next day, but I saved $45.00 even after paying the extra for overnight shipping. You guy's delivered and now I'm ready for the opening game...you guy's rock!!! Thanks so much and GO CAPS!!!Stephen R., Poway, CA
I ordered a DLP lamp yesterday with four minutes to spare on your deadline (6.56 pm ET)The lamp arrived at around 11.00 A.M. today (Saturday). That's great service.Phil M., Ford City, PA
Thanks very much!
You have my future business and my recommendations! A mis-routed bulb was recalled and my bulb was overnighted to save the day! Customer Service could not be better! ThanksRobert D., Naples, Fl
This is the 3rd I believe, order that I have placed with you for a replacement lamp. Thank you for providing a valuable service again for these items at a fair price. You are very quick with turnaround time, thus not keeping your customer/clientele "waiting" for extended periods without their T.V. to view.William S., San Jose, CA
I would like to thank everyone at DLP Lamp Source for their help. I will recommend you highly to all my friends for your help in helping to get my tv repaired.Mark H., LaPorte, TX
Thank you for the great service. We ordered this lamp online yesterday morning and approximately 27 hours later the lamp is in our television working perfectly.Fred N., Gold Canyon, AZ
Ordered our DLP TV replacement bulb in its housing and it was delivered, as promised in less than 48 hours. It took me less than one minute to replace it (and I was really worried because this was my first bulb change out). I was also pleasantly surprised to receive a free shipping label to return the burned out bulb to you for recycling. ThanksJulia W., Westin, IA
Ordered our DLP TV replacement bulb in its housing and it was bulb was delivered, as promised, in less than 48 hours. It took me less than one minute to replace it (and I was really worried because this was my first bulb change out). I was also pleasantly surprised to receive a free shipping label to return the burned out bulb to you for recycling.Julia W., Waterloo, IA
When I heard that "pop" on Saturday followed by a black screen on our 50" TV, my first thought was how much is this going to set us back. I got on the internet and checked the manufacturer's website first. I'm so glad I went one step further and searched for the specific lamp number! That led me to your website and a huge savings. Thank you so much for your prompt and professional service. Our lamp arrived yesterday and the tv was working again in a matter of minutes. I bookmarked your website and have already recommended you to family and friends that may need lamps in the future. One happy customer!Susan B., Willow Park, TX
I want to take a moment and thank you for your outstanding service. I purchased a lamp on line from you at 5:38 pm EST and it was delivered to my home at 4:30 the next day. It's been the best online purchase experience I have had.Mike R., Celebration, FL
I received my lamp today for my Sony projection TV as promised and the picture looks better than new. I am an authorized Sony distributor and my cost is higher than I paid from you. I have given your web address to my customers to purchase additional lamps from you since I cannot compete and you service is second to none,
Thank you,Lenny C., Scottsdale, AZ
Thank you very much for the replacement bulb for my Mitsubishi TV. I had called a repair company and was quoted a price of $355, thank goodness I goggled replacement bulbs and found your website! Your website is "super" user-friendly and it was a breeze to order the correct bulb. I placed the order and the replacement was only $179 and the shipping was "free" UPS 2nd day Air. My bulb arrived today and after a 15 minute installation, I have my TV back and I saved $176!! In today's economy that is a tremendous savings! I also love the fact that you guarantee the bulb against defects for a whole year. Thank you again, and you have a loyal customer for life!Ronald G., Sugar Land, TX
I recently purchased a TV lamp from your company and I couldn't be happier. Our TV lamp went out last Sunday and when I was doing my research the actual part from Panasonic was going to cost us $250. Thankfully, I came across your website and was able to purchase the part for $139. I ordered the part mid day on Monday and I had received the part by noon on Wednesday. We got it all set up and the TV works great. I just wanted to let you know that you guys are great and I have your business card on the fridge and have already given your website to a friend who needs to replace their TV lamp as well. Thank you for giving me the best customer service and such a great product.Lauren L., Camanch
This was the first time that I've had to change the lamp out in my 2 year old JVC TV. I was thinking this would be quite an ordeal and would run me about $300 to $500 to get it fixed. I checked my lamp and sure enough it was blown. Next I went on line to Amazon.com and saw your site along with afew retailers. What really sold me on your company was that you guarantee your lamps for 1 year when others only offer a 6 Month warranty. The kicker was you included 2 day shipping at no extra charge!!! I placed the order and sure enough I got the lamp delivered to my door in 2 days from California to a little town in South Georgia. If that isn't exceptional value and service I don't know what is. Thanks again from an extremely satisfied customer.Shane, Lakeland, GA
You guys are awesome. I will recommned you guys to my friends too.Ben B. Garland, TX
Received the new replacement lamp at my home and it works! Thank you for your kind and so prompt service. I will gladly purchase from you again and recommend you to others.Diane S., Canton, GA
Thanks for the professional treatment. Lamp works great. Pleasure dealing with you guys.Zoltan K. Keller, TX
Worked like a charm and I now have my TV back. Your service and prompt response to my order and my question have been outstanding. Hopefully, I won't need another lamp for a long time, but, rest assured I will be doing business with your company when I do.Greg V., Placencia, BELIZE
I just wanted to let you know how much I appreciated doing business with DLP Lamp Source. Ordering the lamp from the website was straightforward and easy, and the lamp arrived promptly. When it became apparent that the lamp was not the problem with my TV, you gave clear instructions on how to return the lamp for a refund, and the refund also arrived quickly. Too bad more businesses do not operate to your high standards.Michael M., Gilbert, AZ
I ordered my lamp at 3:00pm pacific time and it was delivered at 10:05am central time the next day. I hate being without my TV and you made it so I only missed one day. All the markings on the new lamp matched the old one and it took less than 10 minutes to install. Your the only ones I'll ever recommend. Again Thanks.Ross R., Motley, MN
Thanks for the great service, the bulb that you gave me works great!! The TV works great thank you so much!!!Paul W., Ontario, CANADA
I just wanted to write you and let you know how happy I am with your service. Yesterday the bulb in our DLP went - I had no spare on hand and the kids were off from school for the week. My DLP manufacturer wanted $250 for the lamp and was going to take 3-5 days to process the order! I did a search online and found your company. You had my bulb in stock for $169 and I paid the extra for overnight shipping. You processed my order within a few hours and the bulb arrived today! I can't thank you enough. I have already given your card to all of my friends with DLPs. You a real life saver!
Thanks so much...David D., Milford, CT
Thank you so very much. You guys have a customer for life.Francis J., Union City, GA
I received the replacement bulb andwanted to share some information. I thank you for your service and attention to detail. The packaging was first rate, the instructions were very clear and you thought to include a plastic glove to prevent the glass from being contaminated. It is easy to see why you are successful. I will order from you again and refer you to others.Steve S., Woodlands, TX
First time i tried you guys for a new bulb, the product was perfect with great instructions, will recommend you to my family and friends for bulbs thanks alot you guys rock!!Matt C., Hartland, WI
My Dlp lamp blew last week with a loud pop and bang. On Saturday afternoon, after much searching for a new lamp, I came upon your website. I ordered the new lamp for about $50 less than I had been quoted elsewhere. The other places all told me 2-3 weeks to get it. Monday morning I got a confirmation email of my order with a link to the UPS info. This afternoon, Wednesday, my UPS man delivered the lamp, and I'm now watching my big screen again. I'm sure this lamp won't last forever, we do have this TV on a lot, but I sure know where and how I'll get the next one. You can also bet I'll be telling everyone I know with a big screen DLP, I KNOW THE PLACE TO GET LAMPS. Thanks for the great service.John L., Troy, MO
I ordered a lamp on Wednesday evening and received it Thursday afternoon. I commend you for your friendly, professional, FAST service. I couldn't have asked for better - thank you so much!Dee F, Hammond, LA
I would like to "Thank you" for your quick shipment and handling of my order.I waited until the last minute and my lamp on my Mitsubishi Television blew. I found you online and found your website professional and very easy to use. The ease and information about your product made it easy for me to find the right lamp for my television. With your offering of next day service I had the lamp and my television is back up and running in 24 hours.
P.S. I will definitely recommend you to my friends and relatives.Patrick, M., Barrington, NH
Aloha from Hawaii,
In this day and age, having received such excellent "Customer Service" from you, is simply outstanding. I was very surprised to have received my Toshiba Replacement Lamp this morning after placing my ordering only yesterday. Imagine! At my door in 24 hrs...all the way across the Pacific Ocean to Hawaii. What service!
After easily installing my new replacement lamp, our HD TV is working just great and we are so pleased to have done business with you. I will certainly inform all of my friends about your excellent prices and superb service.
Mahalo (thank you) and much Aloha (love) from Hawaii....Yvonne H., Honolulu, HI
I received the lamp on 8-8-07 and installed it the same day. The color on our 52 inch Mitsubishi set seems brighter than when it was brand new. Thank you for your help.Albert J., Marietta, GA
Just a quick note to say thanks for the new lamp I purchased last week for my Samsung DLP; the TV is as good as new. The customer service you all provided was just as impressive, I will be recommending your company to anyone I know who is in need of lamp replacement.Dan H., Ladera Ranch, CA
Thank you. Please know that your company’s customer service is wonderful.Hill M., Alexandria, VA
I would like to take this opportunity to thank you guys for the excellent (5 star) service from ordering the lamp from your website to the order fulfilment and shipping. The replacement lamp for my projector arrived earlier than I expected and the installation took 5 minutes. Everything is picture perfect once again and I will recommend you at every opportunity.John H., Atlanta, GA
Got the lamp on Friday and was watching my 65 inch TV Friday night. Awesome service and fast shipping. Thank you. Will be shipping my old lamp and housing to you guys for recycling tomorrow. Thanks again.Jason L, Joplin, MO
I just wanted to drop you a quick note to let you know how impressed I am with your service/delivery. The product arrived promptly and was well-packaged. Your website was also easy to navigate and very intuitive. I'm glad I found you guys! Thanks.Todd P, Deerfield, IL
I spent hours online looking for a replacement lamp for my 70" Sony Bravia. Hours agonizing over which bulbs were ripoffs and scams, and which ones were legit OEM quality. I read many horror stories of replacement lamps that weren't as bright as OEM, or in substandard housings. So many reviews of ebay bulbs that lasted only days or weeks. Sony was out of stock, even if I did want to pay $325 plus shipping for a lamp!
'm the type of guy who researches EVERYTHING I purchase beforehand. I am not easy to please. I had a lot of questions, especially about the Osram bulbs, and aftermarket housings.
I contacted DLP Source based on great reviews I saw on the AV Forums I frequent. They were very professional and responded to my questions immediately. I placed an order with DLP Lamp source at 4PM, they shipped the unit THE SAME DAY, and within a day or two it was at my door. I was VERY pleased with the quality of the lamp unit, and beyond satisfied with the excellent customer service I received from DLP Lamp Source. Next time I won't hesitate to contact the FIRST. Don't get scammed on ebay, this is the real deal at competitive prices.Trey O, San Antonio, TX
We are really pleased with our order. Shipping was on time, parts were correct. I would give you guys 5 stars and recommend you to others.John B, Rentz, GA
Just wanted to say that my experience with your company was excellent. The web site and information was easy to follow and got the right product the first time. I will be a customer for life. Thank you.Bill K, Canonsburg, PA
I would like to thank you for the excellent service and update of tracking number and receiving my item on time - The lamp works great and TV looks brand new.Kim P, Riverhead, NY
Thank you for the prompt and accurate delivery. I will use you for all my lamp needs in the future.Terry P, Denton, TX
I wanted to let you know, I placed around 20 orders on Friday with various vendors. The lamp I ordered from DLP Lamp Source arrived today, beating everyone else. I am very impressed with your service.Sarah P, Technology Department Secretary, Aberdeen School District
Hello, I just had to give you a big thank you; the tech person I spoke with was very helpful and knowledgable, the lamp arrived as promised and was very easy to replace. Thank you again.Suzanne H, Hesperus, CO
Just so excited to have our 65in Mitsubishi TV working again after 4 months. Like all the testimonials I read on your site, you are the BEST. I placed the ordered on Wed. and today Fri. the part was at our door. I installed it myself in a matter of mins. Thank you again for you cheap price, fast delivery and a VERY satisfied customer.Maryann M, Holida, FL
Let me start off by saying I’m impressed with your service...With that said I very seldom find other companies that I do business with in my personal life that live up to my already tough expectations, so far you have. I will definitely continue to do business with you and would recommend your company without hesitation.Andrew T, Jeffersonville, IN
My wife and I would like to thank you for your services. The replacement bulb was delivered within 2 days in a timely manner. We feel that your prices were within reason and without hesitation, we would recommend your services to all our friends. Once again, thank you.Dorrice F, Hereford, AZ
I placed an order on Wed and Received it on Friday. The bulb in the housing was very convenient, it brought our T.V. back to life. The picture is Bright and Amazing. You have a new customer. The price is fair, really it's a true Bargin for the quality.Katherine B, Westland, MI
I just wanted to say thanks and tell you what a great job you did. I’m shocked to have a tracking number for an order I placed barely an hour ago. I’ll definitely shop with you guys again.Bob G, Scottsdale, AZ
Thank you for being so prompt and thorough!!! I have just received the lamp that I ordered on Friday. Your customer service is beyond superb!!! I thank you and my husband thank you for standing by what you've said. Two very pleased customers!Kathryn L, Blue Island, IL
...Thanks for the 2nd day service and the correct bulb. I will make sure to pass your name along to others. Have a great weekend!Mark J, Lubbock, TX
Thank you so much. Your customer service is incredible. I have also had a phone call from your company as I left a voice mail yesterday evening. I am really impressed.Sandy H, Tulsa, OK
You rock! Got a lamp in 24 hrs and TV looks better than ever.Larry M, Katy, TX
I just wanted to say thank you for the prompt service that I have received. I ordered my replacement lamp on Monday and as promised it arrived today Wednesday, together with easy to follow instructions on how to remove the old lamp and insert the new. My Sony SXRD is like new again, I will be ordering a spare just to keep on hand for the future.Geoffrey J, Fort Smith, AZ
I wanted to take a minute to let you know how happy I am with your company. After researching an issue my TV was having online, I came to the conclusion that it was probably a burnt out lamp and was directed to your website. After reading the testimonials I decided to place an order for a Samsung BP96-01472A Television Lamp. As promised, the part arrived at my front door in less that 48 hours. I was able to replace it without any issues. My set was back up and running inside of 10 minutes. I also appreciate the warranty that came with the lamp (hopefully I won't need it) and the free recycle program you offer for my old lamp. I'll certainly use Lamp Source again for all my TV part needs and will pass along your company information to anyone that needs it.Joseph M, Fairfax, VA
What a great company. Thank you for your terrific customer service!Kim G, Seneca Falls, NY
Hello, I just wanted to let DLPLampsource know how much I am satisified with my bulb purchase. I must say that the friendly, professional staff that handled my order, did so in an accurate and speedy manor. I will recommend you to my friends. Lampsource is my king of store.Chris H, Slayersville, KY
Thank you for shipping the lamp out. This is my first time dealing with your company and I must say that you have great customer care service. I wish others would treat their customers this way. Keep up the great work and thank you for your service.Oscar M, Orlando, FL
I would like to say thank you for my replacement lamp. This is the second time my lamp has went out and the first one took over a week to get! I ordered the lamp on Friday and recieved it on Monday morning, I couldn't believe it. I will highly recommend DLP Lamp Source to any one that needs a replacement lamp. Thanks again!!James S, St. Louis, MO
I received my order in 2 days as promised and my Sony is once again a happy camper. I just wanted to say Thank You for the great price and FAST shipping !Pamela G, Abita Springs, LA
Thank You so very much. The lamp was delivered Thursday, & it works fine. Thank You so very much. Very Satisfied CustomerCharles W, Bakersfield, CA
Just wanted to express my gratitude for your prompt service. Bulb arrived on Wednesday and I installed it yesterday. Everything seems to be working fine. I will definitely order from your company when the need arises. Thanks."Rich D, Chicago Ridge, Illinois
As I believe in giving credit where it is due, I would like to thank you for sending me the right, high quality part in 2 business days as promised. My wife swears the TV never looked so good. Will definitely recommend DLP Lamp Source to others."Frank Z, LI, NY
Got the invoice and please tell everyone THANK YOU again for the delivery of the lamp. Got to watch the parade, lots of football and all because of your company.Jane J., Mariposa, CA
You all are SUPER!Rand R., Castle Rock, CO
The lamp arrived as you stated. Thank you for your help. I am very pleased with the service, the shipping time, and the lamp itself. I will recommend DLP Lamp Source to everyone I know that may require a lamp replacement at some point. You have created a repeat customer...I am very, very satisfied. Thanks again.Jeff D., Hesperia, CA
Thank you very much for the quick reply. I have ordered from DLP Lamp Source before and have been very happy with the quality and service. Keep up the good work and reasonable prices!John L., Huntsville, AL
I just wanted to send an e-mail thanking your company for handling our TV’s lamp needs without a single flaw! Never before have I ordered from an online company which received my order and within 13 minutes had already shipped out the item I needed. 13 minutes!!! I did pay for overnight shipping as we really wanted the TV operational for a night of our favorite TV shows. But honestly, I never expected the item to be shipped 13 minutes later AND have the item show up at my front door within 24 hours.
I am beyond pleased with the way DLP Lamp Source handled my order! I will definitely be recommending you to my family and friends!Wendy W., Owens Cross Roads, AL
I have to hand it to you. I am very pleased with the response I had for my warranty replacement. When my bulb burned out after 7 months I went online to see how to get a replacement and I was bit skeptical when all I had to do was send it back with my invoice and write on it warranty replacement. But in 2 days I get an email that my replacement bulb is on its way. 2 days later I was up and running again. Good service like this should be commended. Thank You.Peter, San Mateo, CA
Thank you kindly, your customer service is outstanding! This is my second time placing an order with your company and I want to congratulate you and your co-staff for the great job that you do.Josefa M., Los Angeles, CA
This is without a doubt the fastest response I have ever gotten from an order from an On-line vendor. Your service is just awesome. I ordered from you once before and had the exact same experience. Keep up the good work and feel free to use me as a customer reference. Much appreciated since my television is "down"!!!Pamela R., Lawrenceville, NJ
Just wanted to let you know that I received the correct lamp yesterday, and our set is back up and running. The incorrect lamp was shipped back today.
I would like to give a big Thank You! for your excellent customer service. I work for a large electronics manufacturing company, where our customer service is second to none, and I expect the same from any vendors I use personally. You resolved the problem quickly and professionally. I will continue to use DLP Lamp Source in the future.Mark T., Hewitt, NJ
GREAT!! Thank you for your reply. I've done business with your company in the past and will continue because of the customer service I've gotten. I will be telling others to use you all as well.Eric M., Plano, TX
This is the first time I've ordered from this company. Have I mentioned that I love you? Love quick responses!Karen, Madison, WI
My DLP TV lamp busted just a few days shy of 1 year. Returned the busted lamp as clearly instructed on website and got my replacement without any hassle-no questions asked. The turnaround (less than 3 days from when I shipped it and got the replacement lamp-I live in California) was really fast and they mailed me the lamp the very next day they got my return. You can buy with confidence and would highly recommend DLP Lamp Source.Jason S., Orange County, CA
Thank you once again for your prompt reply. Your company has to be one of the best companies I have ever dealt with. I just got home and printed the label. As mentioned in the prior email I will get this out on Wednesday of this week through UPS. Once I get it out I will let you know it’s on the way. Thank you once again and have a wonderful day tomorrow. Talk to you soon.
Thank youBrad, Tucson, AZ
Thanks again this is my second bulb and wow game 7 of the NBA Finals with a new bulb is priceless. You guys are the best and I am now a repeat customer and will no doubt buy here again without shopping around. Thanks.Jesse, Portsmouth, OH
I can't tell you how very HAPPY you've made me. I hope to try you company as a lamp source again. You've been very helpful & accommodating.
Thanks again. And, have a great week end!Jefrey, Saint Louis, MO
Thank you so much. I will forever be a DLP Lamp Source customer. To everyone who I spoke with over the phone, your attention to customer service was outstanding. Thanks again!Phil, Paris, TX
Thank you. I recommend you guys to all my friends that "gaga" over my TV and hear stories about DLPs. You guys rock!John, Queen Creek, AZ
My apologies for the delay in thanking you and your company for the resolution of my "failed bulb”. Just when you think customer service is a thing of the past you experience a situation where a supplier listens and does the right thing. Thanks.Paul, Southport, NC
I recently ordered the Sony XL-2200 Television Replacement Lamp from your company. The UPS 2nd day delivery went without a hitch. I removed the old lamp and replaced it with the new. The picture looks great now. Looking forward to doing business with you again.Ron, Springfield, VA
I'm very pleased with your follow up. It's been a pleasure working with your company.
Regards,Mark, Strattanville, PA
Got the part yesterday (quick delivery was great) and installed it. Works great - TV like new. Customer service was great - quick turnaround. Thanks for everything. This is the way it should work.Marc, Boston, MA
I would like to take this opportunity to COMMEND you on your fantastic customer service during my recent purchasing experience. I conducted some research on available DLP lamps and I had read the customer feedback for some of the other companies. Even though some were cheaper, the feedback regarding the customer service, in-stock availability and delivery was very poor. The lamps were either re-manufactured or they did not state the current condition or type of lamp. These types of experiences do nothing for my confidence in the company, product or service.
Then, I found DLP Lamp Source and I proceeded to read the "testimonials". All of the positive feedback, coupled with the great detail of information, availability of the lamp, quality of the replacement lamp and the price, provided me with confidence in purchasing from your company. All claims were 100% accurate. I received the correct lamp and right on time (ordered on 1/31 and received on 2/3). Thanks for the free 2-day shipping! I commend you on your level of customer service and delivering on your claims. You have established a trust and reputation in that I will confidently refer my friends and family.Paul S., Glendale, AZ
Well purchasing the XL02100U lamp was a wonderful experience. Much to my pleasant surprise the lamp arrived at my home; almost to the minute, 24hours after placing the order with you! I am not sure what UPS did to get the lamp through Canadian Customs so fast but it seemed as if it sailed right through the border. Installation was as straight forward as you had indicated...even though I have the manual dexterity of a 2 year old :-)
Thx for your help!Richard M., Saskatoon, CANADA
This is the 3rd I believe, order that I have placed with you for a replacement lamp. Thank you for providing a valuable service again for these items at a fair price. You are very quick with turnaround time, thus not keeping your customer/clientele "waiting" for extended periods without their T.V. to view.William S., San Jose, CA
Our Samsung TV bulb finally went out after 4 years and we needed a replacement. When we received the shipment, we realized we'd ordered the wrong bulb. I called and spoke to Kathleen who was so kind and told me exactly how to return the bulb for a replacement. I called to be sure your company received the returned bulb a few days later, and spoke to Kathleen again! She was so nice and helpful and took the time to track down my package. She was wonderful! I just wanted you to know what a great company you have! I will definitely recommend your company to my friends and family.Stephanie S., Greer, SC
I received my lamp today for my Sony projection TV as promised and the picture looks better than new. I am an authorized Sony distributor and my cost is higher than I paid from you. I have given your web address to my customers to purchase additional lamps from you since I cannot compete and you service is second to none!Lenny C., Scottsdale, AZ
Thank you for the timely delivery. I have installed the lamp and it works great. It was an effortless task and a pleasure doing business with you.Raul S., Vacaville, CA
I wish to add my little two cents worth to your glowing collection of testimonials. From the moment I went on line to order a new lamp and until the new lamp arrived two days later the entire procedure was smooth and easy. Your web site is one of the most clear and logical I have ever encountered. Thank you very much.Ken l., San Diego, CA
You Guys ROCK! Best price! On time delivery! I ordered my lamp at 4:30 MST Wednesday got a shipping notice about an hour later and just as promised my new lamp was waiting on my porch on Thursday! You are now bookmarked and will be my source for all bulbs in the future.Murrel J., Longmont, MO
Just a note, to let you all know, what a great experience, it has been working with you. I got my replacement lamp for my 65-inch Mitsubishi DLP TV in two days. Popped it in and viola the TV was better than it was before the lamp crashed. I guess the original lamp had dimmed over time and when the new one fired up it blew our minds. It is like having a brand new TV again! You also saved me money. I will be back to your site to pick up a spare lamp to have on hand in case I have a break down during "must have TV" conditions such as the Super Bowl, Gator games, etc.Thanks again you guys are life savers.Dana T., Clearwater FL
Thank you so very much, we are thrilled with the amazing customer service, keep you the good work! ThanksVickie M. San Diego, CA
I meant to follow up before but am just now getting around to it. Great customer service should be commended. I received the harness (as well as the new lamp) and this did indeed resolve my problem. I must say you guys really took care of me and I'm impressed with your company and customer service. I figured I would get a huge hassle but instead I got great customer service and will use you again.Wade G., Cookeville, TN
I received my bulb two working days after ordering. The bulb works great and actually is of a superior design to the original as there are cooling vents for the element itself.
Thanks much for the pleasant transaction.Mario F., Las Vegas, NV
I would like to thank you for your exceptional service. I ordered a replacement lamp and received it in one day. Unfortunately I had to return it for another and was extremely pleased with the quick turn around. I will buy all of my DLP Lamps from you and will recommend the same to all my friends.Debbie P., Canyon Lake, CA
I would like to thank you for the pleasant staff you have. I ordered a lamp on 7-1-09 and receive it on 7-2-09 the instructions to replace were simple and easy. Would highly recommend your business to all.Eddie G., Palmdale, CA
As someone who also works in the capacity of a service provider, I know that in today's world where it seems people only take time out to complain and things when they don't go as planned. Today, I would like to do the opposite. I would like to say THANK YOU. I recently placed an order for a new lamp for my HDTV. I was not familiar with your company when I placed the order, but decided to go ahead and do so since you had the best price and because you advertise actual manufacturer bulbs. I placed my order on line which went very smoothly which is always a bonus. However, the true nature of your company came thru when I needed some assistance. I spoke to your technician Carlos on three occasions. No only was he incredibly helpful, but very nice about it as well. And trust me, these are not common things anymore. So thank you for the great product and the great service that comes with it! I can guarantee that if I find myself in need of a bulb in the future, my order will be placed with your company....and I would recommend DLP LampSource to anyone in a heartbeat. Have a great weekend!Eric H., Aliquippa, PA
Just wanted to send a note to say that I ordered the bulb late Monday night, and as promised the bulb arrived at my door Thursday afternoon. Installed it in about 10 minutes with the instructions supplied and we were up and running again. The old bulb is on its way back to you for recycling via your pre-paid return label. Thanks to DLP Lamp Source and UPS.Michael G., Valley, PA
I just received my replacement lamp from you and it works perfect, you saved me almost half of what my local retailer wanted for the same lamp, you have my business for the next time, thanks!Jack B., Lenexa KS
Thank you for the great service. We ordered this lamp online yesterday morning and approximately 27 hours later the lamp is in our television working perfectly.Fred N. Gold Canyon, AZ
I received my Mitsubishi bulb in 24 hours from the time I ordered! Installed in 15 Min. and the T.V. Picture looks great! Thanks for the FAST shipping!Dean R., West Covina, CA
I recently purchased a TV lamp from your company and I couldn't be happier. Our TV lamp went out last Sunday and when I was doing my research the actual part from Panasonic was going to cost us $250. Thankfully, I came across your website and was able to purchase the part for $139. I ordered the part mid day on Monday and I had received the part by noon on Wednesday. We got it all set up and the TV works great. I just wanted to let you know that you guys are great and I have your business card on the fridge and have already given your website to a friend who needs to replace their TV lamp as well.
Thank you for giving me the best customer service and such a great product.Lauren L., Camanche, IA
Thank you very much for the replacement bulb for my Mitsubishi TV. I had called a repair company and was quoted a price of $355, thank goodness I goggled replacement bulbs and found your website! Your website is "super" user-friendly and it was a breeze to order the correct bulb. I placed the order and the replacement was only $179 and the shipping was "free" UPS 2nd day Air. My bulb arrived today and after a 15 minute installation, I have my TV back and I saved $176!! In today's economy that is a tremendous savings! I also love the fact that you guarantee the bulb against defects for a whole year. Thank you again, and you have a loyal customer for life!Cass R., Arlingtonm, VA
Dear Sales Team: Thank you very much for the replacement bulb for my Mitsubishi TV. I had called a repair company and was quoted a price of $355, thank goodness I goggled replacement bulbs and found your website! Your website is "super" user-friendly and it was a breeze to order the correct bulb. I placed the order and the replacement was only $179 and the shipping was "free" UPS 2nd day Air. My bulb arrived today and after a 15 minute installation, I have my TV back and I saved $176!! In today's economy that is a tremendous savings! I also love the fact that you guarantee the bulb against defects for a whole year. Thank you again, and you have a loyal customer for life!Ronald G., Sugar Land, TX
Got my new lamp and installed it OK. Thanks, your prompt attention to my earlier email question and rapid response to my order made it a pleasure to do business with you. All too many businesses today seem to miss those very important points.William R., Emette, ID
Dan. Just a quick note to say how pleased I am with the delivery of my lamp. We installed on Saturday and it is working great. The real mystery to me was that the old lamp did not burn out, rather, it shattered with about a dozen small pieces in the lamp itself. Next time though, I think I will opt for the lamp already in the housing and thereby reduce a few steps.Joe F. San Diego, CA
Just wanted to take a moment to thank you for your fast, no frills, easy to order website that I stumbled across. All the local vendors were almost double your price for my lamp & you guys blew them out of the water !! I got the overnight shipping & was up & running the next day. A Saturday. Thanks again & I will spread the word!! SPORTS,SPORTS,SPORTS,SPORTS, YEAH!!!Jerry Lowe, Minden N.V.
I just wanted to send a quick e-mail to compliment the service I have received from DLP Lamp Source. Our Samsung TV bulb finally went out after 4 years and we needed a replacement. When we received the shipment, we realized we'd ordered the wrong bulb. I called and spoke to Kathleen who was so kind and told me exactly how to return the bulb for a replacement. I called to be sure your company received the returned bulb a few days later, and spoke to Kathleen again! She was so nice and helpful and took the time to track down my package. She was wonderful! I just wanted you to know what a great company you have! I will definitely recommend your company to my friends and family.Stephanie S., Greer, SC
Got the part yesterday (quick delivery was great) and installed it. Works great - TV like new. Customer service was great - quick turnaround. Thanks for everything. This is the way it should work.
Thank you!Marc R., Boston, MA
I just wanted to contact you to tell you how pleased I am with your service! I ordered my lamp at 7pm on a Tuesday and got it at 2pm on a Thursday. The packaging was great and the lamp worked beautifully! I was sweating it because it was just before the Super Bowl and what's a 60" TV good for with a blank screen? You said it would get here in (2) days and you guys kept your word. Your prices are definitely better than the competition and your web site is great and easy to maneuver. I will definitely recommend your services. In fact, I already have!Stan H., Greer, SC
I received my order today in perfect condition. I am a home theatre installer and will use your service whenever possible.Mel T., Alberta, CANADA
I must say we are really impressed with the service from beginning to end. I changed the lamp last week and it is working as good as new. It is amazing how dim the bulbs get after time and not really noticing how bad the picture had become. [We sell] many dlp products and I am sure you will be our first choice in the future for dlp lamps.Doug R., Minneapolis, MN
I just wanted to say 'thanks' for your great website and service. I ordered my Sony lamp on Friday and received it Monday evening. I also appreciated your very detailed installation instructions that came with the lamp. Great price and great service are becoming all too rare in the US. Keep up the good work!Roger F., Colorado Springs, CO
Wow" That is how I'm feeling after dealing with this company not only did you fulfill my needs in receiving a lamp for my television but you also saved me over 200 dollars. After searching around town and online I finally came across this site and all I can say is "wow" I never comment about a company business but this business is in well deserved to receive some appreciation not only because I saved on the lamp I needed but because during the ordering process I had sent email in regards of my purchase and received an email the same day in regard of my question by a actual representative not a auto email.......Thank you and when my other television need lamps this will be the ONLY place I go!!!
Thank you so much....Bernie D., Denton, TX
I just wanted to let you know that this was one of the smoothest internet transactions I have ever had! After browsing sites for a replacement lamp, I chose DLP Lamp Source. I had a question regarding the warranty, as some of the other sites will not warranty their bulbs if you are not with a certified service center. Not only did I get someone on the phone easily, the gentlemen was very friendly and polite as he informed me their warranty is for all bulbs, certified service center or not. I ordered the bulb right after speaking with him. I received the bulb exactly two days later. Instructions were provided, my husband had no issues with installation. Our tv is good as new. Thank you so much!Jeannie H., Deltona, FL
I would like to thank you for your wonderful service, as this lamp would be so expensive here in the UK. I have already pass your details unto to quite a few people who would need your service at some stage.Angela W., London, UNITED KINGDOM
Hey, THANKS for the excellent service. We got the lamp tuesday, like you said we would, and had the TV up and running in 5 minutes. I have told all my buddies about your place and put your site in my favorites. Thanks for the excellent service!Jim T., Odin, IL
We are a dealer that takes care of the Manufacturers warranties…We deal with a lot of customers that are outside of the 1 year warranty also. The service and the pricing that you have given us and our customers, is outstanding.
I, myself, have ordered lamps from you, for customers and was very impressed with how simple it was to order. This arrived, as promised within 2 days by UPS…The instructions were very easy to understand, even for me, the electronically inept.
Our whole Customer Care Department (service) recommend your company on a daily basis to our out of warranty customers.
Keep up the good work!!!Christie D.,
Thanks for the fabulous service! It was 6:00 pm Friday on the East coast when the lamp in my Mitsubishi died. I placed my order with you and paid for overnight shipping and the replacement arrived Saturday afternoon. I was able to get it installed without any problems and we were up and running in no time. I greatly appreciate the fast service and Saturday delivery.Dan B., Ashburn, VA
Just to let you know, I received the second lamp via UPS today (5-30-08). I want to thank you for your prompt action in this matter. It's very much appreciated.
By the way, I replaced the burned out lamp in my Mitsubishi HDTV yesterday and all is well now. The instructions included with the replacement lamp were very easy to follow. I installed it and the TV was up and working in about 20 minutes. Your company provides a great service for people who don't want to pay a lot more money for the entire lamp cartridge unit when all that's needed is a new lamp. I would happily recommend DLP Lamp Source to anyone who needs to replace a bad lamp and wants to do it at a very good price. Thanks again.Nick N., Los Angeles, CA
I just wanted to say a big "THANK YOU" for being able to supply the lamp that I needed 50% cheaper than here in Australia!! The lamp arrived within 7 days so only had to suffer for a short time watching a portable TV (very small !). I have kept all your details and will contact you again as and when a new bulb is needed.Beverly S., Perth, AUSTRALIA
Yes, I have received the new lamp already. I received it yesterday as promised. The lamp works great! Your service is outstanding! I have already bragged about your service to the guys in my office. The professionalism and service provided by DLP Lamp Source was impeccable and exemplary to say the least.
Thank you for a wonderful purchasing and service experience. I look forward to dealing with you in the future and will promote your service to anyone in the market for a replacement DLP lamp.Donnie O., Virginia Beach, VA
I just wanted to say thanks for your prompt service and to say that you guys saved me $250 that I would have paid by ordering the bulb and housing from the company that made my set. I sure am glad I found your site and I will definitely recommend you to friends and family without hesitation. Installing the bulb in my existing housing was very simple. I received the bulb from ya'll in two days and my TV is now up and running. Thanks again and keep up the good work.Michael M., San Antonio, TX
I just wanted to thank you for filling my order promptly and correctly. It is good to know that there are still companies out there that deliver on what they promise.Eddie V., Lilburn, GA
Received our lamp yesterday exactly as promised. This was our first go-round at lamp replacement, so we were fairly apprehensive about the entire process and the reliability of suppliers. Your website was very helpful for first-timers, easy to understand and navigate. Your prices, shipping and warranty were far and away the best we found.
We absolutely feel we made the right choice! We are up and running again in less than 72 hours!
While no one looks forward to the dreaded lamp failure, without question, we know where we'll go for our next replacement. Thanks to all for the excellent service and a job well done!Pam D., Kansas City, KS