Ground shipping is standard (FREE) to destinations within the 50 United States. Expedited shipping is available for an additional charge.
Orders received before 2pm Pacific (5pm Eastern), Monday-Friday are shipped the same day. Orders received after 2pm Pacific are shipped the next business day. If there is a delay in order fulfillment the customer will be notified.
DLP Lamp Source is closed weekends so orders received on Saturday or Sunday are shipped the following Monday.
All transit times are in business days (Monday-Friday). For example, if an order is shipped on a Friday via 2nd Day Air the package will be delivered 2 business days later on Tuesday.
You must inspect your order upon delivery. In the unlikely event your order is damaged during shipping please contact us immediately (latest within 24 hours) to open a claim.
We fill orders extremely quickly so if you wish to make a change or cancel the order you must contact us by 2pm Pacific on the day the order was placed. During business hours we routinely process orders and place them with the carrier within hours of receipt of the order.
We ship internationally to Canada and Mexico only. Free standard shipping is not available for international orders. Shipping is a flat rate of $50.00 USD. Customs brokerage fees are included in the flat rate. However, duties and/or taxes that may be assessed by your government are extra and are the responsibility of the customer. Your government will bill you separately for these fees, if applicable.